Sonar Informatics

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Terms & Conditions

Terms & Conditions

Terms & Conditions

myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com - Terms and Conditions of Service This website is operated and registered to Sonar Informatics limited. Throughout the site, the terms “we”, “us” and “our” refer to myvaccinations.co.uk ,londonflu.co.uk and sonarclinics.com and additional URLs (and additional URLs registered to Sonar Informatics limited), including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and booking an appointment or purchasing a product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

1. www.mycaccinations.co.uk and www.londonflu.co.uk www.sonarclinics.co.uk TERMS

1.1 You acknowledge that you are over the age of 18 at the time of purchase. You may book NHS VACCINATIONS appointments (AND OTHER NHS OR PRIVATE VACCINATION SERVICES ) on behalf of an individual who is below the age of 18, provided you are or have obtained the express permission of their parent or registered guardian.

1.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

1.3 You must not transmit any worms or viruses or any code of a destructive nature.

1.4 A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. GENERAL CONDITIONS

2.1 We reserve the right to refuse service to anyone for any reason at any time.

2.2 ALL your information is always encrypted during transfers over the internet and our networks.

2.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2.4 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

2.5 You accept that this website is provided with no guarantee that its service will be uninterrupted or error-free.

3. MODIFICATIONS TO THE SERVICE AND PRICES

3.1 ALL NHS booking services are free but additional Prices for our products and appointment booking service may be subject to change without notice. NHS services will attract no additional charge, except the statutory charge will be made at or by the pharmacy or provider or by Sonar on behalf of the provider (such as fee for NHS prescriptions set in England - (Scotland, Wales and Northern Ireland local requirements will apply).

3.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

3.3 We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

4. ACCURACY OF BILLING AND PERSONAL INFORMATION

4.1. We reserve the right to refuse any order or appointment booking you place with us. Generally, once booked the Provider is the “Party “who” holds the responsibility for delivery of the service.

4.2 You agree that you must enter the exact name and address that you, or the individual on behalf of whom you are acting, have registered with this service and your local pharmacy and or other Provider including Private clinic or any NHS service.

4.3 You agree to not impersonate any individual or entity, or intentionally use a false name or address to knowingly defraud any individual or entity involved in any stage of this transactional process. You should obtain the express consent of any individual on behalf of whom you intend to act before placing any order.

4.4 Pharmacies, and other Providers (GPs or private Clinics) reserve the unrestricted right to refuse your request for a prescription or appointment booking. They may contact you following a refusal to request additional/alternative information that will allow to offer an appointment or supply of goods or prescriptions.

4.5 You agree to provide current, complete, and accurate purchase and account information for all bookings and purchases made at any location within this service.

4.6 We reserve the right to limit or prohibit bookings and orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

5.POSTAGE AND DELIVERY

5.1 myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com (.org) (and additional URLs registered to Sonar Informatics limited) accepts no responsibility for the acceptance or rejection of an appointment by any provider or supply of product and where applicable adherence to the packaging guidelines outlined by our courier partners and can accept no liability for any loss or damage caused to a prescription by incorrect, insufficient or inadequate packaging.

5.2 We accept no liability for any booking (or Service) that does not match that which was requested during the booking stage. Liability, in this case, rests with the pharmacy or Provider (GP or other organisation listed on this service). Resolution of such an incident cannot be conducted through myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com (.org) (and additional URLs registered to Sonar Informatics limited), and the matter must instead be addressed directly with the provider (pharmacy or GP or Private Clinic).

5.3 We accept no liability for the damage or loss caused by the booking service or supply of any service that occurs because of transit through your/or the providers chosen courier network. Liability, in this case, rests with the courier in question.

5.4 The timing of the Service selected is contingent upon the dispensing pharmacy's or providers acceptance of a booking and confirmation. The time window of a timed service begins once an appointment or supply request has been reviewed and approved and scheduled by the dispensing pharmacy or provider. No liability shall be apportioned to, myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com (.org) (and additional URLs registered to Sonar Informatics limited) in the case that the timing window selected by a customer is exceeded as a result of inactivity on behalf of the pharmacy.

6. REFUNDS, CANCELLATIONS AND AMENDMENTS

6.1 You have a statutory right to cancel or amend the Service(s) you have purchased, but NHS vaccination appointments are conditional on all terms and conditions here. Cancellation and amendment are to be arranged with the provider.

6.2 If you wish to cancel the appointment or Service, please inform us by doing the following.

  • 1. Contact us via our Help Centre at info@sonarinformatics.com or reply to the email we send for confirmation of your appointment or order. You can also or contact the provider direct.
  • 2. Add information to email, providing some key identifiers, enter a description of your reason for cancellation.
  • 3. Wait for a response from a member of the myvaccinations.co.uk team. If your or appointment order has already been accepted, we strongly encourage you to contact your pharmacy (Provider) directly to request that your order be halted. If your request for a prescription has already been accepted and dispatched, myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com (.org) (and additional URLs registered to Sonar Informatics limited) is unable to intervene and you must make arrangements with the Provider.

6.3 If you wish to amend the Service, please inform us by doing the following.

  • 1. Contact us via our Help Centre at info@myvaccinations.co.uk. Use title – Amend Service.
  • 2. Add information to email, providing some key identifiers, enter a description of your reason for amending the order.
  • 3. Wait for a response from a member of the myvaccinations.co.uk team. If your order has already been accepted, we strongly encourage you to contact your pharmacy directly to request that your order be changed. If your request for a prescription has already been accepted and dispatched, myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com (.org) (and additional URLs registered to Sonar Informatics limited) is unable to intervene and you must take delivery of the prescription.

7. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITIES

7.1 We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

7.2 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

7.3 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied.

7.4 In no case shall myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com (.org) (and additional URLs registered to Sonar Informatics limited), our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. INDEMNIFICATION

8.1 You agree to indemnify, defend and hold harmless myvaccinations.co.uk, londonflu.co.uk and sonarclinics.com (.org) (and additional URLs registered to Sonar Informatics limited) and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

9. SEVERABILITY

9.1 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

10. TERMINATION AND OVERVIEW

10.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

10.2 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

10.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or accordingly may deny you access to our Services (or any part thereof).

10.4 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

10.5 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

10.6 These terms are governed by English law and the English courts shall have exclusive jurisdiction to hear any claim arising out of or in connection with these terms or the use of our products and services.



Company Registration Number: 05580587

Registered Address: 71 Goldhawk Road, Shepherds Bush, London, W12 8EG

www.sonarinformatics.com

Eligibility Criteria for the following services

Anyone over 65 years of age

Persons between 18 and 64 years of age in the following categories:
  • Chronic respiratory disease
  • Chronic heart disease
  • Chronic kidney disease
  • Chronic liver disease
  • Chronic neurological disease
  • Diabetes
  • Immunosuppression
  • Asplenia / splenic dysfunction
  • Pregnant woman
  • Person in long-stay residential care home or care facility
  • Carer
  • Household contact of immunocompromised individual
  • Morbid obesity (BMI ≥ 40)
  • 50-64 years (not in risk group)- Will be available after a set date by NHS E
  • Learning disability
  • Household contact of person on NHS shielded patient list
  • Employed through Direct Payment of Personal Health Budget
  • Social care worker
  • Hospice worker
All the below who have previously not received a dose of Pneumococcal Polysaccharide (PPV)
  • People aged 65 years and over
  • Chronic respiratory disease aged 18 to 64 years
  • Chronic heart disease aged 18 to 64 years
  • Chronic kidney disease aged 18 to 64 years
  • Chronic liver disease aged 18 to 64 years
  • Diabetes aged 18 to 64 years
  • Immunosuppression & asplenia or dysfunction of the spleen aged 18 to 64 years
  • Individuals with cochlear implants aged 18 to 64 years

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